Help & FAQ

Find answers to common questions about Shopya

Getting Started

How do I create my first collection?

Go to “Lists” in the sidebar and click “Create New Collection”. Give your collection a name and description, then start adding products to it.

How do I save products?

When browsing products, click the heart icon on any product card to save it to your saved items. You can then organize them into collections.

What's the difference between saved items and collections?

Saved items are your personal wishlist, while collections are organized lists you can share with others. Collections can be public or private.

Collections & Sharing

How do I make my collection public?

When creating or editing a collection, you can choose to make it public. Public collections appear in the “Discover” section for other users to find and follow.

Can I follow other users' collections?

Yes! Browse the “Discover” section to find public collections from other users. Click the follow button to get updates when they add new items.

How do I organize my collections?

You can create multiple collections for different purposes - like “Gift Ideas”, “Home Decor”, or “Tech Wishlist”. Each collection can have its own theme and privacy settings.

Privacy & Settings

How do I control my privacy?

Go to “Settings” to manage your privacy preferences. You can control whether your profile is public, who can see your collections, and your notification settings.

Can I delete my account?

Yes, you can delete your account in the “Settings” page under the “Danger Zone” section. This will permanently remove all your data.

How do I change my password?

In “Settings”, scroll to the “Account Settings” section where you can update your password and other profile information.

Troubleshooting

I can't save a product

Make sure you're logged in and try refreshing the page. If the issue persists, check your internet connection and try again.

My collections aren't showing up

Check that your collections aren't set to private. If they are private, only you can see them. Public collections appear in the “Discover” section.

I'm not receiving notifications

Go to “Settings” and check your notification preferences. Make sure email and push notifications are enabled for the updates you want to receive.

Still Need Help?

If you couldn't find the answer you're looking for, we're here to help!

Email: support@shopya.com

Response time: Within 24 hours